“Our people train in high-angle rope rescue for moments like this. Sign up to learn more about Burlington at Burlington.ca/Enews and follow on social media. The City’s commitment to providing the community with essential services remains a priority. As residents continue to rediscover many of their favourite spaces and activities in the city, City services may look different as we work to stop the spread of COVID-19. For those without the app downloaded, the fire department can send a text message to 9-1-1 callers with a web link to direct emergency responders to your exact location.īurlington is a City where people, nature and businesses thrive. If downloaded, the app can work offline or in areas with poor reception. Residents are encouraged to download the free app to mobile devices so public safety telecommunicators can quickly identify your location, down to a 3-metre square area, during an emergency. She later spent several months in hospital recovering from her injuries.Įarlier this year, the Burlington Fire Department began using a free mobile application called what3words to help emergency responders find callers in remote areas without a known or specific address such as on a trail, in a forested area, park, parking lot or even in a large building such as an arena or community centre. Her friend flagged down a passerby who called 9-1-1 and provided the information needed for rescuers to locate her. While out hiking with her friend, Anita lost her footing and plummeted more than 15 metres (50 ft.) into a deep crevasse. In a heartfelt reunion, Anita Ceh and her friend Jennifer Massel met and thanked Burlington’s firefighters and public safety telecommunicators who responded to a 9-1-1 call and performed a lifesaving rescue at Mount Nemo Conservation Area last year. A hiker that survived a 50-foot fall from a cliff’s edge reunited with her rescuers today, marking the one-year anniversary of the life-threatening incident.
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